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What does a dashboard cost to build — and why it's usually not the dashboard

· 5 min read

Ask three parties to quote "a dashboard" and you'll get numbers back from €500 to well past €15,000. For the same word. Choosing on price then means comparing apples to plumbing — because the spread isn't random. With a dashboard, you barely pay for the charts. You pay for what sits underneath them.

What does it cost to have a dashboard built?

Having a dashboard built costs between €500 and €15,000+, depending on what sits underneath it. Three price tiers, and each of them is sometimes the right one:

Price tierWhat you're buyingWhen it's the right choice
€500 – €3,500The quick dashboard: straight on one clean source, standard visuals, you maintain it yourselfAn operational overview on a system that's already correct
€5,000 – €10,000The serious dashboard: a data model under the hood, one pinned-down definition per figure shown, and attention for the people who'll use itFigures you steer on every month — my own package sits in this tier: from €7,500
€15,000 and (well) beyondDashboard plus foundation: once figures from multiple systems have to agree, you're no longer really buying a dashboard but a data warehouse with reporting on topMultiple sources that must form one truth — Dutch market research prices that scenario around €17,500, see What does a data warehouse cost for an SME?

The charts themselves — colours, tiles, filters — are maybe twenty percent of the work in all three tiers. The rest sits below the waterline.

Where the money actually goes

The data model. Every serious builder puts a modelling layer between source and dashboard: cleaning, logic, one calculation per figure. Skip it, and every definition lives inside a chart formula — and a year later nobody knows why two tiles on the same dashboard give different answers. (How that happens, and what it costs, is worked out in Every department reports a different revenue figure.)

The decisions, not the wishes. The standard question "which charts do you want?" produces a wish list. The better question: which decision do you make again every month? A dashboard view that doesn't trace back to a recurring decision stops being opened after three weeks. That inventory is thinking work, not clicking work — and it's exactly the difference between the price tiers.

Adoption. Dashboards rarely die on technology; they die on disuse. A manual by email doesn't work. A working session with the people who need to use it, in their own calendar, does. In the cheap tier this is absent by definition; in my package it's in scope by default, not an add-on.

A dashboard nobody opens didn't fail on visualisation. It answers a question nobody asked.

"We already have a dashboard, but nobody looks at it"

I hear this more often than "we have nothing yet". And the important thing then is not to buy a prettier dashboard first, because that changes nothing. Disuse almost always has one of three causes:

  1. It doesn't answer a decision. It shows what there was to show, not what the team has to decide monthly.
  2. The figures aren't trusted. Users double-check the numbers against the source system — that's a definition problem, not a visualisation problem.
  3. The depth is missing. The overview exists, but "which customers, exactly?" requires an export to Excel. Then Excel always wins.

All three are fixable — but with modelling work and conversations, not with a new colour scheme.

What you can do yourself before hiring anyone

  • Build the decision inventory yourself. One list: which decisions come back monthly, and which figures do they need? Everything you have built afterwards must trace back to that list. This costs an afternoon and makes every quote sharper — and cheaper.
  • Test the trust. Ask three users whether they double-check the current report's figures against the source. If yes: you have a definition problem first, and a dashboard wish second.
  • Look at the usage. Virtually every BI platform shows who opens a report. Ten users created, two active? That's your real starting point, not the feature list.

What I charge

My package A dashboard people actually open costs from €7,500 and takes two to three weeks: first the decision inventory, then a clean documented model on the source you already have (with a definition list per figure shown), then one to three dashboards with drill-down — built iteratively, users looking along — and finally the adoption session. No warehouse project: the build goes straight on your existing source.

And the honesty that belongs with it: if week one shows your sources are too fragmented to build on directly, I won't build on sand — you'll hear it, with the warehouse story as the honest alternative instead of a dashboard that falls over three months later anyway.

Not sure which price tier your situation falls into? Book an intro call — I'll gladly walk through the decision inventory above with you in a first conversation.


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